Customer Reviews
Arrived earlier than the website stated, the clock is exactly as described. Very happy with our purchase!
The top piece on the centre isn’t central so it appears the clock isn’t straight (slightly) the ring at the top isn’t round, I am going to have to bend it myself to make it look right.
The Brentwood chairs arrived as predicted within 6 - 8 weeks. We love the new chairs and they fit in with the dining chairs we already have. Thanks to The Orchard .
weeks
Thank you so much for your lovely review. We are thrilled to hear that you are happy with your new Brentwood chairs and that they fit so well with your existing dining chairs. Thank you for choosing to shop with The Orchard.
We look forward to seeing you again soon at The Orchard.
I saw these lamps in a designer showroom and fell in love, but was not happy with the price.
On searching the internet I came across The Orchard website and was able to purchase two lamps and save myself about £80 in the process.
My room is very large, so I needed statement lamps and these, with their natural texture and understated shades are perfect.
I also have a cat and I was concerned that buying lamps with real rattan would become a very expensive scratching post!
They look brilliant
Great communication and careful delivery.
Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that you love your new rope effect table lamps. It's always great to find a more affordable option without compromising on quality.
Thank you for choosing us and for your kind words about our communication and delivery. We hope you continue to enjoy your lamps for a long time to come!
We look forward to seeing you again soon at The Orchard.
Shipping took a while but once I received the product it was in perfect conditions as described. It was also very well wrapped. The customer service was also very helpful and nice. I'm very happy with my purchase.
Thank you so much for taking the time to leave a review. We're thrilled to hear that you love your glazed green bobble edged bowl and that it arrived in perfect condition. We apologise for any delay in shipping, but we're glad it was worth the wait. Our team always strives to provide excellent customer service, so we're happy to hear that was reflected in your experience.
We look forward to seeing you again soon at The Orchard.
I received the clock and emailed you a day later to let you know it was broken and how did I go about a return and have heard nothing. When I emailed you before regarding delivery the service was amazing and even emailed back to thank you. But nothing this time .
It’s a beautiful bowl. A lovely Christmas present for my sister.
Dear Christina,
Thank you for your positive review of our Glazed Green Bobble Edged Bowl! We're so glad it made a great Christmas present for your sister. We hope it looks great in its new abode.
We look forward to seeing you again soon at The Orchard.
Really love the bird feeder, looks great. I love that it’s hand made and different to anything else on the market.
Thank you for your kind words and for choosing our Crook Steel Garden Bird Feeder. We are thrilled to hear that you love its unique design and handmade quality. We hope it brings joy to your garden and attracts many beautiful birds.
We look forward to seeing you soon again at The Orchard.
The chair looks great and is comfortable. The only negative comment would be is that the seat, although quite high, is not as deep as I had hoped, but the space I had was limited and it fits perfectly.
Hi Sherry,
Thank you for such a positive review! We're glad to hear that you are enjoying the look and comfort of our Faux Cow Hide Armchair. We're happy to hear that it fits perfectly in your space. Thank you for choosing to shop with The Orchard and for taking the time to share your feedback with us. We look forward to seeing you again at The Orchard soon.
All the best,
Laura
Very good quality
Hi Caroline,
Thank you for your kind words about our Weathered Wood and Metal Cut Out Clock. We are thrilled to hear that you find it beautiful and of good quality. Your satisfaction is our top priority and we are delighted to have met your expectations. Thank you for your support and we hope to see you again soon!
Laura
The Orchard
Can’t wait to get my cushions made, beautiful fabric,, speedy delivery, will definitely purchase from orchard house again
Samples were very nice, although a little small for making a final decision...so not yet ordered until I can either substantial sample, or completed unit/piece of furniture.
Really love our new clock
Dear Kelly,
Thank you for your kind feedback! We are delighted to hear that you are loving your new clock. We hope it adds a touch of elegance to your home decor. Thank you for choosing our product!
Best Wishes,
Laura
Myself and my wife are delighted with our chair. It is perfect and really comfortable. The choices of chairs was exceptional and a hard decision but the right one was made.
Dear Maurice,
We are thrilled to hear that you and your wife are delighted with your Marlon Low Club Chair in Brown Cerato and Gamekeeper Thorn Harris Tweed. Our team takes pride in offering exceptional choices and we are glad you are happy with your purchase. Thank you for your kind words and we hope you continue to enjoy the comfort and elegance of your new chair.
Best regards,
Laura
Great Service and good communication.
Packaging perfect and our item was really beautiful.
Would happily shop with The Orchard again .
Dear Hayley,
Thank you for your kind words about our Natural Rope Table Lamp! We are delighted to hear that you had a positive experience with our service and communication. We take great care in packaging our products to ensure they arrive in perfect condition, and we are glad that you found the Lamp to be beautiful. We would be delighted to have you as a returning customer at The Orchard. Thank you for your support!
Best Wishes,
Laura
Very nice material, considering it for a sofa.
We purchased 2 Harris tweed cushions with leather trim to match the gamekeeper thorn armchairs we bought. They are a perfect match. As ever the service from this company was excellent and we would highly recommended
Dear David,
Thank you for taking the time to leave a review. We are delighted to hear that you are satisfied with your purchase of the Harris Tweed Cushions. It is great to know that they match perfectly with your Gamekeeper Thorn Armchairs. We truly appreciate your kind words and recommendation. Thank you for choosing our company and we hope to serve you again in the future.
Best Wishes,
Laura
My gorgeous duck silhouette arrived very well packed. It's well made and has pride of place in our garden. When we have done some more to our garden I will be tempted to get more. Over time it will rust naturally and have a beautiful patina.
I would highly recommend this company's products.
Dear Lesley,
Thank you for taking the time to leave such a wonderful review for our Duck Garden Rust Silhouette Ornament. We are delighted to hear that you are enjoying your purchase and that it is now a beautiful addition to your garden.
We take pride in offering well-made products that can withstand the test of time and we are glad that you appreciate the natural rusting process that will only add to its charm.
We look forward to potentially helping you add more of our products to your garden in the future. Thank you for choosing our company and for recommending us.
Best regards,
Laura
Love my gamekeepers chairs lovely tweed and leather combo. Just perfect for our Scottish cottage
Dear Sharon,
Thank you for taking the time to leave such a lovely review for our Stamford Dining Chair in Gamekeeper Thorn and Brown Cerato Leather. We are delighted to hear that it is a perfect fit for your Scottish cottage. We take pride in our high-quality products and we are glad that it has met your expectations. Thank you for choosing our brand and we hope to see you again soon!
Best regards,
Laura
H
Scandi Acacia Wood Garden Five Piece Dining Set Solid table, well made, good wood, sturdy chairs. Just what we needed at the right size, quality and price after looking for many weeks.
Dear Hugh,
Thank you so much for taking the time to feed back on your purchase from The Orchard. We are delighted to see your new Scandi Acacia Dining Set in action!
We hope you enjoy entertaining in the garden over the Summer months to come.
We look forward to welcoming you back to The Orchard again soon.
Absolutely love these table lamps.. very good quality and great price . Exactly what I was looking for .
Hi Nicola,
Thank you so much for taking the time to leave your feedback. Your new Table Lamps look beautiful in their new surroundings!
Thank you again for your purchase with The Orchard. We look forward to welcoming you back again soon.
Laura
The Orchard
The armchairs as stated are a remarkable design the quality of the material and leather is very high. The design of the armchairs is special and well presented and thought out
Dear Joan,
Thank you so much for your kind words and for taking the time to share your experience with our Kensington Armchair. We are thrilled to hear that you appreciate the design and the high quality materials used. It means a lot to us that our customers recognise the thought and care put into our products. Thank you for choosing the Kensington Armchair and we hope you continue to enjoy your armchair for many years to come.
Best Wishes,
Laura
Well done
We ordered the Stamford dining chairs to enhance the elegance we purvey in our bed & breakfast accommodation & these chairs are sheer quality. We are delighted with their appearance & would happily send prospective buyers a photo of them in situ.
Dear Jill,
Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that the Stamford Dining Chairs exceeded your expectations and added a touch of elegance to your bed & breakfast. Thank you for choosing our product and for your kind words.
Best Wishes,
Laura
Beautifully made bird feeder with real quality. Arrived promptly and safety and very good value for money. A great addition to the garden
Dear Robert,
Thank you so much for your kind words! We are delighted to hear that you are satisfied with the quality and design of our Tangle Hanging Steel Bird Feeder. We take great pride in providing our customers with good quality products and prompt delivery. We hope your feathered friends are enjoying their new feeder in your beautiful garden. Thank you for choosing our product and for your support. Happy bird watching!
Best Wishes,
Laura