Customer Reviews

Based on 89 reviews
Making decorating fun

The service we received with the information as to when the chairs were to be delivered and questions answered was helpful and made for a fun time when changing from old to a new look when decorating.
One of the chairs was not balanced correctly but the care and attention that I received was appreciated and is being sorted.
I would give Orchard Home a five star rating and would us them again.
Patricia DAVER

Absolutely stunning lamp and excellent customer service.

Ashwell Reclaimed Pine TV Media Unit
Laura Coomber
Ashwell Reclaimed Pine TV Media Unit

Had a few issues with delivery etc. but this was all resolved by the team and we are very happy with the unit. The unit is excellent quality

Very pleased!

Great stools, fit perfectly under new kitchen breakfast bar. Comfy and stylish, just what I was looking for.

Driftwood Table Lamp
Sheila Smith
Lovely lamp

Bought this for my daughters sun house, it is really nice lamp, driftwood effect so nice,on base, and shade a lovely colour. Price excellent for the lamp., very pleased. Arrived very well packaged, and quickly.

Knitted Yellow Giraffe Stool
Bill Underhill
New customer

As a new customer I am delighted with the overall service.
Delivered on time
Well informed from day one
Excellent price
Saved over £100


Item well made and just what I was looking for

A stunning statement piece

Purchased recently and I'm over the moon with it!!! it's a gorgeous lamp that is stylish and elegant. I cannot fault the customer service. Everything from purchase to delivery was faultless. Thank you so much. A very satisfied customer.

Metal table

Very pleased with my purchase. Just what I was looking for. Nice design. Easy to put together.

Brown Cerato
Lesley Hampton

Exactly as seen online. Love it.

White Wash Rattan Kitchen Bar Table
Fab furniture and customer service

Great items- fantastic customer service after care

Unusual and lovely

So pleased with these lovely chairs, they are better than I expected, so stylish, never seen any like this before! Attracting a lot of attention, I’m so pleased I chose them.
Thank you to The Orchard!

Lovely chairs

So happy with my carver chair and 4 matching dining chairs, so unusual and expensive looking! I was also kept informed re-delivery all the way, so I was kept up to date. Packaging and delivery also excellent, no damage whatsoever!! Very happy customer!

Absolutely delighted!!

Bought the chairs to update an existing table. I am absolutely delighted with them. They look amazing and are very comfortable. Have had lot’s of compliments.

Top marks

Love the quality of this product. I'm treating myself every month or so to a cushion. Already bought a footstall all matching. Love it. Well packaged and delivered on time. Keep up the good work.

Ashwell Reclaimed Pine Refectory Dining Table
The Quality is Superb

We ordered a wooden dining room table. It's absolutely stunning in our option. Fell in love as soon as it arrived. The colour is exactly what I imagined and goes so well with our soft velvet cream chairs and bench. The quality is superb, excellent finish and seems really sturdy. Definitely finished off our dining area and I achieved the look I wanted. Couldn't be happier with the table and the customer service we received from Laura. Laura was so friendly and kind. She was so prompt with her replies too.


Absolutely love it, l have had the coffee table for quite a few years. Now l have the dinning table :) Came well packaged, the delivery driver kindly put the package were l asked. The table was not difficult to put together at all, l am pretty good at DIY. I certainly didn't need two people.
Will come back and order more when l win the lottery lol

Harris tweed leather belted button cushions

Really pleased with the look and quality of my cushions,

Excellent customer service

Cannot praise this company highly enough. I had a query at the start of the buying process and it was dealt swiftly. The communication with the sales team was excellent. The drift table extension fitted my existing table perfectly and surprisingly even matches colour wise. Delivery was prompt and i was even given a estimated timeslot, so no hanging around all day. I would definitely buy from this company again.

Lovely footstool, excellent quality and exactly what I was looking for.

My Dining Set

Hi There, just to let you know I’m thrilled with my dining set, as an avid lover of reclaimed boat wood I couldn’t be more please. Although slight hiccup with waiting time it was surely worth it! I absolutely luuuuv it and it sits perfectly in my room with other boat wood furniture. Thankyou soooo much ❤️❤️

So Effective

It's amazing and so simple but so effective

Hepburn Putty Faux Leather Bar Stool Set of Two
David P
Hepburn Putty Faux Leather Bar Stool

Good quality but disappointing that the seat is 2 inches lower than the bar stool it’s replacing as we already have 2 of those and wanted to make a set of 4.

Highly recommend

Really happy with these kitchen stools - would highly recommend

Great table, very nice quality

I was initially hesitant about buying the product because the photos were not very hi res so it was difficult to make a judgement. In the end I took a gamble, and we are really pleased with the result. The table is very sturdy, looks really good in a shabby chic style and is perfect for our needs. I would recommend the Orchard hiring a pro photographer to take better shots of their furniture to do them better justice.