Customer Reviews

What our customers are saying...

We constantly strive to deliver exceptional customer service and product quality and we would like to thank you for taking the time to send us feedback on your experience with The Orchard. 

Even better than we thought ⭐⭐⭐⭐⭐

Crook Bird Feeder

Robert | January 28th 2020


Chairs were excellent. As expected ⭐⭐⭐⭐⭐

Ridley Grey Dining Chairs Set of Two

Nicola | January 21st 2020


Absolutely gorgeous ⭐⭐⭐⭐⭐

Bayonne Ornate Trunk Coffee Table

Linda | December 18th 2019


Looks so real and makes a stylish addition to my coffee table ⭐⭐⭐⭐⭐

Faux Succulent Garden Bowl

Mary | December 11th 2019


Just a quick note to say THANK YOU!!! the chairs and footstool have arrived and they are absolutely gorgeous!!! Truly appreciate your patience and advice as we selected the perfect pair for our home. We will enjoy them for many many years to come. ⭐⭐⭐⭐⭐

Wing Wrap Leather Armchair and Cube Leather Footstool

Meg | December 10th 2019


Just a quick email to say that we love the chairs and what a great service you offered us! ⭐⭐⭐⭐⭐

Allegro Dining Chair Brown Cerato Leather

Shelley | December 3rd 2019


As described, quite heavy, solid wood. ⭐⭐⭐

Washed Rattan Twin Storage Bench

Tracey | October 29th 2019


Love it, great addition to our interior and good quality ⭐⭐⭐⭐⭐

Copper Swirl Wall Clock

Julie | October 11th 2019


Lovely, lovely hares to use as memories for our bunnies who passed earlier this year. ⭐⭐⭐⭐⭐

Boxing Hares Garden Silhouette

Alison | October 9th 2019


Fab item and even better than it looks in real life. Beautiful addition to the garden and a great gift for someone who had everything ⭐⭐⭐⭐⭐

Tangle Hanging Birdfeeder

Sarah | August 1st 2019


Excellent customer service - lovely quality pots at a great price - delivery very quick ⭐⭐⭐⭐⭐

Kew Gardens Grande Pot

Luisa | July 7th 2019


I purchased the small Fern plant for my bathroom and am very pleased with it. I particularly like that the fronds are individually wired so you can arrange the plant to suit the space. Lovely pop of green on the counter top which will look after itself ! ⭐⭐⭐⭐

Faux Fern Plant In Pot

Kelly | February 28th 2019


Wonderful finish to an extensive house conversion. ⭐⭐⭐⭐⭐

Welsh Dragon Weathervane

Richard | February 2nd 2019


Beautiful, my daughter and son in law love it. We are planning on buying one for our own home.⭐⭐⭐⭐⭐

Owl Weathervane

Julie | December 29th 2018


Beautiful furniture and excellent customer service.⭐⭐⭐⭐⭐

Shoreditch Furniture - Multiple Pieces

Jean | December 28th 2018


Excellent unique gifts for the home

Lovely collection of beautiful products for you garden and home. Highly recommend.

A Mackinnon


Original furniture at good prices

had exactly what I was looking for and delivered well within time frame given

A Carlin


Superb Service with a Smile!

We dealt with a young lady (Jo). We had very precise needs (in terms of the dimensions and colour of the planter/bowl) which led to an exchange being necessary. Despite the complications, Jo was unfailingly helpful, professional, cheerful and very efficient. Our orders were fulfilled to the letter and very promptly.

A pleasure to do business with, which is not a common experience these days!

G Wood


Fast efficient service and delivery by Royal Mail is a bonus.

I purchased 2 Dutch Lanterns the quality of which certainly met my expectations. The price was also competitive. I would certainly shop with Orchard again and have no reservations in recommending them to friends.



Very kind and professional seller

I'm very happy that the Orchard kindly accept to organize a shipping to Belgium for me . I know that it represented an additional burden for them. 

The object was carefully packed.

M Willeaume


Beautiful. Exactly what we wanted for a special present. Very good quality, well made, great design. 

P Nicholson


I just wanted to thank you for all your help - the Grande pot arrived today and it is absolutely beautiful and my box ball looks brilliant in it by my front door.  Also thank you for using the delivery company who arrived on time and unpacked the pot to ensure it was undamaged and took all the packaging away - absolutely wonderful, especially as I  live in central London so rubbish is a real headache to get rid of.

V Lindsay


I just wanted to write to you and say my Mum has received her mirror and seems very happy! She is has to see if it fits the space on the wall, but I will let you know if not. 
I just wanted to thank you for your amazing customer service. 



Just like to take the opportunity to say what a lovely quality product this is and thank you for wrapping it well so that it got to me in a perfect condition.



Just wanted to say  thank you our Wardrobe and Drawers arrived on Saturday -they are really beautiful with such fine workmanship!
Could you also please pass on my appreciation to the courier company ,the two fine gentleman gallantly carried the wardrobe up  the stairs , which was greatly appreciated especially  as I'm now aware of how heavy the wardrobe is. They are superstars!



My Heart Hall storage bench has just arrived. It is absolutely lovely - just what I wanted. The packaging was brilliant too.